We offer a 30‑day return policy. You may submit a return request within 30 calendar days after you receive your order.

To qualify for a return, items must be in original condition: unworn, unused, with all original tags attached and kept in the original packaging. Proof of purchase is required to process your return request.

To initiate a return, please reach out to our customer support team via our website.

Shipping Fees for Change‑of‑Mind Returns For returns due to personal change of mind: the original shipping & handling charge is non‑refundable. Since our store provides free‑shipping benefits, a standard processing & handling fee of $7.99 will be subtracted from your final refund amount. Customers are fully responsible for all return shipping costs to send goods back to our warehouse.

Once your return application gets approved, we will send you return instructions and relevant return label information for sending back your parcel.

Should you have any questions regarding returns, please contact our customer support through our official website.

Damaged, Defective or Incorrect Items Kindly inspect your goods upon delivery. If you receive defective, damaged or wrong items, please notify us promptly. Our team will assess the situation and provide proper solutions for you.

Non‑Returnable Items & Exceptions The following categories cannot be returned: perishable goods, custom‑made or personalized products, personal care items. Hazardous materials, flammable liquids and gases are also excluded from return service.

Sale‑final clearance items and gift cards cannot be returned. Please contact our support if you have questions about a specific product.

Exchanges The most efficient way to get your desired item is to complete a normal return process. After your return is confirmed and approved, you may place a brand‑new separate order for your preferred product.

Refund Process After we receive and examine your returned goods, we will inform you of the refund approval result. If approved, refunds will be issued back to your original payment method within 10 business days. Please note banks and card issuers may require additional processing time to post funds to your account.

If 15 business days have elapsed after your refund approval and you still have not received your reimbursement, please get in touch with our support team via our website.